All shipments are shipped from S&H Chrome. We use United Parcel Service and FedEx depending on the size of the order. A handling fee is added to cover packaging for the products. Any damages that may have occurred during shipping must be reported seven days from the time the package arrivals at the place of delivery. If a claim is not placed within seven days, then a denial in damage claim may occur.
We take many precautions in order for a safe arrival but our responsibility for the product ends when we hand the package over to shipping company. If the package appears damaged upon delivery, contact the carrier immediately and document by photographing any damages to the packaging or product. Again, we are not responsible for any damages that occurred during the shipping process.